Copyright notice

Copyright 2021 RPB IP, LLC. All rights reserved.
All materials contained on this website are protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of RPB IP, LLC. You may not alter or remove any trademark, copyright or other notice from copies of the content.

Trademarks and other intellectual property

All trademarks, service marks, and logos used on this website, both registered and unregistered, are the trademarks, service marks, or logos of their respective owners. The green and gray color combination is a registered trademark of RPB IP, LLC. All rights in the RPB Intellectual Property contained on this website, including copyright, trademarks, service marks, trade secret, and patent rights are reserved. RPB Intellectual Property means any patent, patented articles, patent applications, designs, industrial designs, copyrights, software, source code, database rights, moral rights, inventions, techniques, technical data, trade secrets, know-how, brands, trademarks, trade names, slogans, logos, and any other common law and proprietary rights, whether registered or unregistered anywhere in the world, that are owned by, developed in whole or in part by, or licensed by RPB IP, LLC.

Download RPB Healthcare and Life Sciences Brand Guidelines

Terms and Conditions of Sale

1. Definitions

1.1. “Conditions” means these Terms and Conditions of Sale.

1.2. “Customer” means (a) any person that buys a Product, whether directly from RPB or from another person and (b) any person that uses a Product.

1.3. “Products” means the full range of products that RPB sells from time to time.

1.4. “RPB” means RPB Safety, LLC.

1.5. "Territory" is defined as ENTER TERRITORY HERE

1.6. "Currency" is defined as ENTER CURRENCY HERE

2. General

2.1. All sales of Products are subject to these Conditions.

2.2. Any purchase order submitted by Customer shall be subject to these Conditions. Any terms or condition in Customer’s purchase order, or otherwise proposed by Customer, shall not bind RPB unless RPB expressly accepts such conditions in writing.

2.3. Customer’s receipt of the Products shall constitute its acceptance of these Conditions.

2.4. To modify these Conditions, both parties must sign a written agreement containing the modification and specifically referring to these Conditions.

2.5. RPB’s staff, agents and representatives have no authority to make any representations, statements, warranties, conditions or agreements that conflict with these Conditions, unless made in writing and signed by a duty authorized officer of RPB. Any such unauthorized representations, statements, warranties, conditions or agreements shall not bind RPB nor form part of any contract between Customer and RPB.

2.6. RPB reserves the right to change its Terms and Conditions of Sale at any time without notice. These changes shall be available at Unless modified Pursuant Section 2.5 above, the Terms and Conditions available online shall control.

3. Product Information

3.1. RPB may provide Product information, including technical information, specifications, recommendations, literature, and other materials (collectively “Product Information”), for Customer’s convenience in Customer’s selection of Products. The accuracy or completeness of Product Information is not guaranteed and is subject to change without notice. No license under any RPB or third party intellectual property rights is granted or implied with this Product Information. Customer is solely responsible for evaluating and selecting Products and determining whether each Product is fit for a particular purpose and suitable for Customer’s use and method of application. Products are not manufactured to any Customer requirements or specifications unless expressly agreed to in writing by RPB. Products that are sold for Customer’s use or consumption may not be repackaged, resold, or redistributed in any manner without RPB’s prior written consent.

3.2. RPB intends its products to be for sale to trained industrial and occupational customers for use in the workplace. As such, RPB labels and packages its products as they are not for sale to or for use by consumers, including but not limited to home, personal, recreational and other uses not described in the Product packaging or information and must be selected and used in compliance with applicable health and safety regulations and standards (including, but not limited to OSHA, ANSI, and others) as well as all Product Information, user instructions, product warnings, and limitations.

3.3. To the extent Customer promotes or sells Products outside of the industrial and occupational channels or to consumers or relabels the Product, Customer bears the sole responsibility for meeting all applicable requirements for any resulting claims, losses, and damages.

4. Price

4.1. From time to time, RPB may issue price lists. Such price lists may show discounts to authorized RPB distributors. No Customer shall be entitled to a distributor discount unless it has been so authorized by RPB, in writing, prior to placement of the order.

4.2. RPB may change its prices and discounts at any time in its sole discretion or in response to market conditions. RPB will provide reasonable notice to Customers. Price and discount changes shall not apply to orders that RPB shall have confirmed in writing before the effective date of the price or discount changes.

4.3. If RPB provides a quotation to a Customer, such quotation shall remain firm for 30 days from the date issued. If Customer accepts such quotation after such 30- day period, a binding commitment to supply shall not arise unless and until RPB confirms in writing that it will sell the Products at the price originally quoted.

4.4. Subject to clause 4.2, the prices do not include freight and insurance. The prices also do not include taxes, where applicable. RPB shall add such charges, where applicable, to the price of the Products and such charges shall appear as separate items on the invoice. RPB may issue a supplementary invoice for any deferred or delayed charges that would otherwise be payable by Customer but for the fact that they were not known on the date of invoice or were otherwise omitted from the invoice.

5. Delivery

5.1. RPB’s standard shipping terms are ex works (EXW) RPB’s warehouse. Customer shall pay any applicable freight charges as noted on RPB’s invoices unless RPB ships the Products on a “freight collect” basis. Consistent with EXW shipping terms, risk of loss or damage to the Products shall pass from RPB to Customer from the moment the Products leave RPB’s premises. RPB shall have no responsibility for clearing Products for export. Customer shall insure the Products in transit.

5.2. In the case of large orders that specify a single shipping destination and single shipping date, RPB may elect in writing to absorb the freight charge and deliver to Customer free into store (FIS). In this case, consistent with FIS shipping terms, risk of loss or damage to the Products shall pass from RPB to Customer at the point of delivery to Customer’s premises. RPB shall insure the Products in transit. RPB may impose a nominal charge for insurance and handling on large orders. RPB may not absorb the freight charge if Customer specifies the mode of shipment or RPB may add a surcharge to cover any additional freight costs incurred. Refer to RPB’s price list or contact RPB for further details.

5.3. At the time of delivery, whether at RPB’s warehouse for EXW shipments or at Customer premise for FIS shipments, Customer shall visually inspect the Products, to the extent practicable, for any obvious damage, defects, or other evidence that the Products do not conform to the order. Customer shall note any damage on the shipment consignment note accompanying the shipment. Customer shall notify RPB of any damage to the Products. Customer shall include with such notice all relevant details including without limitation, the shipment consignment note with the damage duly noted thereon, the invoice to which the shipment relates, a description of the damage and digital photos.

5.4. RPB shall not be responsible for damage that could reasonably have been detected by Customer before Customer signed the shipment consignment note acknowledging receipt in good condition. If Customer could not reasonably have detected the damage at time of delivery, Customer must give RPB notice of damage within 30 days after receipt of delivery. If Customer does not give such notice within such 30 day period, the Products shall be deemed to have been accepted in good order and condition. In any circumstance, RPB shall not be responsible for damage occurring after risk of loss shall have passed from RPB to Customer.

5.5. Unless Customer makes a specific request in its order, RPB shall determine the mode of shipment.

5.6. Any ship date or delivery date that RPB may give to Customer is given in good faith but is only a best estimate. RPB shall use its reasonable efforts to make timely delivery although it cannot guarantee an exact delivery date. RPB is not responsible for late delivery due to circumstances beyond its reasonable control. Any delay or failure to perform obligations shall be executed if and to the extent that is caused by an event or occurrence beyond the reasonable control of RPB and without fault or negligence, by way of example, such as acts of God, actions by any government authority whether valid or invalid, fires, floods, windstorms, explosions, riots, natural disasters, wars, embargoes, acts of terrorism, sabotage, or court injection or order.

5.7. RPB accepts no liability whatsoever for any loss or damage suffered by Customer because of any delay or failure to deliver any of the Products, irrespective of the cause.

5.8. RPB shall ship the Products as soon as they are ready for delivery. Customer may neither delay delivery nor fail nor refuse to accept delivery.

6. Payment

6.1. Subject to credit approval, the payment terms are “Net 30” meaning that payment in full is due thirty days from invoice date.

6.2. Customer shall pay the invoice price in full and shall have no right to set off against such price any claims that Customer may have against RPB. All payments shall be made in U.S. Dollars.

6.3. RPB shall provide Customer with bank details for payments made by wire transfer, the preferred method of payment.

6.4. Prompt payment shall be deemed a material condition and Customer’s late payment shall be deemed a material breach of such condition. In relation to the payment terms, time is of the essence. Late payments shall bear interest at lesser of (i) 1.5% per month or (ii) the highest rate permitted under applicable law. In addition, Customer shall pay RPB, on demand, all collection costs (including legal expenses) incidental to recovering payments of moneys owing, whether or not legal proceedings are instituted.

6.5. RPB reserves the right to alter its payment terms to Customer at any time in RPB’s sole and absolute discretion. RPB may exercise such right on an order by order basis. RPB may require Customer to post security for payment before acceptance of an order or its delivery. RPB may withhold acceptance of an order, or its delivery, until Customer pays cash or posts security in accordance with the payment terms specified by RPB.

6.6. RPB may delay shipping an order until Customer has paid any overdue balance.

7. Orders

7.1. The Products are subject to minimum order sizes to facilitate shipping. RPB can only accept purchase orders for complete shipper quantities. Refer to RPB’s price list or contact RPB for details.

7.2. Lead times will vary depending upon whether RPB has the Products in stock at the time that Customer places its order. Upon Customer request, RPB shall advise Customer of its estimated relevant lead times.

7.3. Customer shall use online system whenever possible. When not possible, customer shall email orders.

7.4. All purchase orders must have a purchase order number, date, person authorized to purchase, delivery address and accounts address.

7.5. Customer shall not modify or cancel a purchase order except with RPB’s approval. Any request to modify or cancel a purchase order must be in writing and sent to RPB.

7.6. Customer shall immediately confirm, in writing, all verbal instructions and orders. RPB may wait until Customer does so before executing Customer’s verbal instructions and orders. If RPB does not wait, RPB shall execute Customer’s verbal instructions and orders entirely at Customer’s risk. In that case, RPB accepts no responsibility for errors and omissions.

8. Limited Warranty

8.1. RPB warrants that the Products will be free of defects in materials and workmanship. The term of this warranty is 1 year from date of sale. RPB hereby limits its liability, whether in contract, tort or otherwise, for any loss or damage suffered by Customer to the repair or replacement of a defective Product or the refund of the purchase price. Where another manufacturer supplied RPB with a defective component, the warranty of RPB shall not be more extensive than any warranty in favor of RPB from such other manufacturer. RPB shall endeavor to pass on to Customer the benefit of such other manufacturer’s warranty.

8.2. To return the Products or to receive a credit, Customer must contact RPB and request a Returns Authorization Number. If RPB authorizes the return, RPB shall give Customer delivery instructions.

8.3. Customer must return each Product to RPB in its original condition. RPB’s warranty is void in any of the following circumstances: (a) The warranty claim relates to normal wear and tear; (b) The Product has been misused, neglected, damaged, abused or involved in an accident; (c) The Product has been improperly operated, repaired or maintained; (d) The Product has been modified; (e) Components have been substituted for RPB’s factory installed components; (f) The owner of the Product has not followed any warnings, safety instructions, maintenance instructions and care and use instructions provided with the Product; (g) The Product has been damaged after risk of loss passed from RPB to Customer; and/or (h) The Product has been used for purposes other than for which it was designed.

8.4. Customer acknowledges that the Products are capable of being used in many different procedures. RPB provides general guidelines concerning the suitability of the Products. It is not always possible for RPB to provide specific guidelines for all procedures. Proper selection of a specific Product for a specific procedure will always be Customer’s responsibility. Customer must assume the ultimate responsibility for the selection and use of the Products.

8.5. This is an express warranty. RPB’s only obligation is to repair, replace or refund the purchase price of such parts or Products upon the presentation of proof of purchase and a valid warranty claim. RPB disclaims any other express warranty and all implied warranties, including warranties of merchantability and fitness for a particular purpose, to the maximum extent permitted by law. Customer is responsible for determining whether the Product is suitable for Customer’s purposes and will meet Customer’s performance expectations. Customer is solely responsible for determining the suitability of the Products for its needs. Except as otherwise provided herein, RPB assumes any responsibility that the Products will be fit for any particular purpose for which the Customer may be buying the Products.

9. Return Policy

9.1. Customer may only return the Products to RPB, and receive a credit or refund, with RPB’s authorization. RPB may withhold its authorization in its sole and absolute discretion.

9.2. To return the Products or to receive a credit, Customer must contact RPB and request a Returns Authorization Number. If RPB authorizes the return, RPB shall give Customer delivery instructions.

9.3. Customer must return each Product to RPB in its original condition and packaging within 30 days after delivery, and must specify the Return Authorization Number on the packaging. The Products must be unsoiled, undamaged and in a resalable condition (or Customer shall pay for all costs of replacement or repair).

9.4. Customer shall deliver the Products to RPB at Customer’s risk and cost. RPB accepts no responsibility for loss or damage to the Products.

9.5. Customer shall adequately pack the Products and ship the Products, freight prepaid, to RPB’s warehouse.

9.6. RPB will issue a credit for the invoice value of all Products accepted for return. RPB, however, reserves the right to apply a handling charge of 10% of invoice value should the Products need repacking prior to resale.

10. Product Changes

10.1. RPB is continually improving and upgrading the Products, the specifications, dimensions and Product information are subject to change. RPB will notify the customer of any changes prior to product being released. Any such alterations shall not impose on RPB an obligation to alter the Products that RPB has already delivered to Customer.

10.2. RPB does not warrant that the Products conform to any specific design or sample.

11. Professional Advice

11.1. RPB does not provide professional advice concerning the Products or their use.

11.2. Customer accepts responsibility for ensuring that its employees, agents and customers are appropriately trained and experienced in the use of the Products and have read any relevant Information provided by RPB.

11.3. Customer accepts responsibility for ensuring that end users know how to use the Products. Customer shall discharge this responsibility through training sessions, hands-on demonstrations and technical support.


12. Limitation of Liability

12.1. Any liability of whatsoever nature arising directly or indirectly from any defect in the Products, or any advice tendered by RPB in connection with the Products, shall be limited to the replacement or repair of such defect and shall not in any case exceed the purchase price of the defective Products.

12.2. RPB is not liable for damage, loss or expense resulting from its failure to give advice or information or the giving of incorrect advice or information, whether or not due to RPB’s negligence or that of its employees, agents or sub-contractors.

12.3. RPB’s liability for loss arising from any defect or non-compliance in relation to the Products supplied is limited, at RPB’s option, to replacement of the Products or a refund not exceeding the purchase price of the defective or non-compliant Products. Under no circumstance shall RPB be liable for any incidental, special, indirect, consequential or punitive damages, including loss of profits, loss of revenues, loss of business, loss of operations, injury to reputation or loss of good will. RPB shall not be liable for death, personal injury or property damage resulting from, or relating to, use of the Products. Customer understands and agrees that all claims in the nature of products liability shall be its sole responsibility.

12.4. If Customer is buying the Products for resale, Customer accepts full responsibility for resolving any claims made by its customers and indemnifies RPB against, and will hold RPB harmless from, any such claims. Customer’s sole recourse against RPB is pursuant to these Conditions.

12.5. Customer shall strictly comply with any instructions for use, care and maintenance, trouble shooting, warnings and safety procedures provided by RPB. Where appropriate, Customer shall pass any such instructions to its customers and end users and Customer shall use its best efforts to ensure that they comply with such instructions. RPB shall not be liable for any costs or damages incurred by any person because of such person’s failure to comply with such instructions.

12.6. Where RPB gives technical advice, RPB does so to provide helpful suggestions only. RPB has not inquired, nor does it know, all of Customer’s unique circumstances to make a professional judgment. RPB assumes no obligation or liability for any technical advice so given. Customer accepts such technical advice entirely at its own risk. Customer shall use its own judgment and not rely upon RPB’s.

12.7. The liability of RPB under any circumstance shall not exceed the original purchase price paid by Customer for the Product or Products giving rise to such liability.

12.8. Some jurisdictions do not allow certain types of disclaimers in sales contracts or may limit the scope of such disclaimers. Therefore, the above disclaimers, limitations and exclusions may not apply in certain jurisdictions in which RPB sells the Products. As to such jurisdictions, the clauses above shall be deemed modified, and the offending sentences amended or removed, but only to the extent necessary to bring such clauses into conformity with the laws therein.

12.9. Force Majeure. Any delay or failure of RPB to perform its obligations will be excused if, and to the extent that RPB is unable to perform specifically due to an event or occurrence beyond its reasonable control and without its fault or negligence (which events may include acts of God; restrictions, prohibitions, priorities or allocations imposed or actions taken by a governmental authority; embargoes; fires; explosions; natural disasters; riots; or wars).

13. Compliance with Law and Regulations

13.1. RPB will manufacture and sell the Products in compliance with the federal, state, and local laws applicable to each Product. Customer will comply with the federal, state, and local laws applicable to the handling, transportation, storage, use, processing, disposal, distribution, sale, and resale of Products and to any of Customer’s products that contain or are made by using Products. Under no circumstances will either party offer or make any payment or give anything of value to another person or entity where such payment or action would violate an applicable law or regulation, including, but not limited to, any applicable anti-bribery, anticorruption, or anti-kickback law.

13.2. Customer shall comply with all applicable laws and regulations in the countries where Customer intends to use or sell the Products. Specifically, and without limiting the generality of the foregoing, Customer shall comply with all health and safety requirements, labeling requirements, equipment requirements, registration and approval requirements, warranty requirements, truth in advertising requirements and country of origin marking requirements. Without limiting the generality of the foregoing, do not use hazardous abrasives (e.g. those that violate applicable standards/regulations, such as abrasives containing more than trace amounts of silica, lead, arsenic, etc.) - these could result in serious injury or death. Consult your abrasive supplier and read the material safety data sheets for the abrasives to be used to determine suitability for blasting applications. Refer to for links to websites that can provide regulatory guidance.

13.3. At the time Customer places its order, it shall advise RPB of any such legal requirements to the extent they relate to the Product specifications, the manufacturing process, labeling or packaging. If RPB is able to do so, it shall comply with such requirements. RPB reserves the right to increase the price to cover the reasonable cost of complying with any such requirements. Customer acknowledges that RPB shall be relying entirely upon Customer’s advice in respect to the legal requirements in Customer’s markets.

13.4 Customer shall not export the Products outside of the United States or permit any person acquiring Products from Customer to export them outside of the United States without RPB’s prior written consent in each instance.

14. Intellectual Property

14.1. All trademarks, service marks, and logos, both registered and unregistered, are the trademarks, service marks, or logos of their respective owners. RPB Intellectual Property means any patent, patented articles, patent applications, designs, industrial designs, copyrights, software, source code, database rights, moral rights, inventions, techniques, technical data, trade secrets, know-how, brands, trademarks, trade names, slogans, logos, and any other common law and proprietary rights, whether registered or unregistered anywhere in the world, that are owned by, developed in whole or in part by, or licensed by RPB IP, LLC.

14.2. You must NOT purchase, sell or offer for sale any products that infringe upon proprietary RPB products or product designs.

14.3. Only current Customers whose accounts are in good standing shall have the right to use RPB IP’s trademarks. Such Customers may only use RPB IP’s trademarks to promote the RPB Products.

14.4. RPB IP has the right to review and inspect the use of its Trademarks and intellectual property from time to time to determine proper usage.

14.5. If Customer violates RPB IP’s Trademark and Copyright Guidelines, upon notification from RPB IP to the Customer, Customer must immediately stop using the RPB IP trademarks until the violation is remedied. Customer understands and agrees that this may require Customer to stop promoting and selling the RPB products until such trademark violation can be remedied to the satisfaction of RPB IP.

14.6. Whenever RPB stops doing business with Customer, or visa versa, Customer shall return all RPB promotional material in Customer’s possession. Customer shall also remove all references to RPB and its trademarks from Customer’s literature, website and other promotional material and immediately cease using any of RPB IP’s trademarks.

15. Disputes

15.1. Any dispute arising out of these Conditions or with respect to the sale of Products to Customer or relating to the Products supplied, work done or services rendered by RPB shall be resolved in accordance with the law of Michigan and in the courts of Michigan. Customer hereby submits to jurisdiction of Oakland County in the state of Michigan and federal courts located in the Eastern District of Michigan.

16. Severability

16.1. If any provision in these Conditions is deemed by a court to be invalid or unenforceable, the validity and enforceability of the remaining provisions shall not be affected.

17. Non-Waiver

17.1. No failure by RPB to insist upon strict performance of any of these Conditions, or delay in exercising any of its rights or remedies, shall constitute a waiver or variation of these Conditions or a waiver of any such right or remedy.

18. Conflicts

18.1. The specific terms of any sales confirmation, sales quotation or invoice to which these Conditions are attached, or incorporated by reference, shall prevail in the event of a conflict.

19. Successors and Assigns

19.1. These Conditions will be binding upon Customer and its successors and assigns. Customer may not assign its rights hereunder or under any purchase order without the prior written consent of RPB which consent may be given or withheld in RPB’s discretion.

Rev. 6